Returns & Exchanges Policy

At JoMarie’s Specialty Scoops, every order is carefully selected, packed, and prepared especially for you. 💕

Due to the unique nature of our scoop orders, mystery items, curated boxes, specialty boxes, seasonal bundles, and personalized products, ALL SALES ARE FINAL.

We do not accept returns, refunds, or exchanges based on personal preference, including the color, style, design, or assortment of items received. Mystery and scoop orders are meant to be a fun surprise, so the exact items you receive may vary.

Damaged or Incorrect Items

If an item arrives damaged or you believe there was an error with your order, please contact us as soon as possible after delivery and provide photos of the item and packaging. We will review the situation and determine the appropriate resolution.

Please Remember

By completing your purchase, you acknowledge and agree that:

• Scoop and mystery selections may vary.
• Colors, styles, and designs are not guaranteed unless specifically stated.
• Personalized/customized items cannot be returned or exchanged.
• All sales are final once your order has been placed.

We appreciate your understanding and your support of JoMarie’s Specialty Scoops. Every order is packed with care and appreciation, one scoop at a time. 💕